Pust Resoling Lab

BOOKING

Booking Resole To Shop

Unsure about the possibility to resole your shoes?
Pass by the shop for an evaluation and book your resole

Booking Resole To Shop

Unsure about the possibility to resole your shoes?
Pass by the shop for an evaluation and book your resole

I have read and agree to the website terms and conditions.

Before booking the resoling of your climbing shoes, read our guide to understand if they are repairable.
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AGREEMENT TO TERMS

By ordering from our site, you accept all terms described below, including our Privacy Statement.

BOOKING

By booking a resole through the website A DEPOSITUM FEE of 690 NOK will be charged.

WE ASSUME THAT THE CUSTOMER HAD A LOOK AT THE RESOLING GUIDE BEFORE PURCHASING THE BOOKING.

WE ASSUME THE RESPONSIBILITY OF NOT STARTING THE REPAIR IN CASE THE SHOES ARE BEYOND THE REPAIR.  HOLE THROUGH THE LEATHER IS NOT REPAIRABLE

IN CASE OF NOT COMMUNICATE DELAY OF DROPPING SHOES AT THE STORE THE DEPOISTUM FEE WILL BE CHARGED.

IT IS POSSIBLE TO REBOOK WITH AN EXTRA COST OF 300 NOK

IF YOU AREN`T SURE ABOUT THE REPAIR COME BY THE SHOP WITH THE SHOES AND BOOK YOUR RESOLE AFTER AN EVALUATION.

SHOE REPAIR TERMS

When sending off shoes to Pust Resoling Lab for repair, and the package gets lost in the mail, Pust Resoling Lab do not cover the expenses of the lost pair of shoes, we will return the repair cost.

When ordering a shoe repair, including all of our shoe repair services, turnaround time is not guaranteed and only an estimate. Due to holidays, sickness or lack of staff, Pust Resoling Lab reserves the right to go beyond the time of this estimate.

When the customer sends their shoes to Pust Resoling Lab for repair, and the shoe is too damaged and beyond repair, the shoes will not be returned unless requested. A notification about this will be given. 

If Pust Resoling Lab accidentally damage your shoes during repair, we will replace them with a new pair of shoes by the same brand and same model, but not refund the repair cost and posting fee.

DROPBOXES

The shoes will be picked up once a week and after an evaluation will be sent a payment link.

The repair will start after the payment is received

Once the repair is processed an email confirmation will be sent.

General terms & conditions

Product information

We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. Colours on your computer screen are not always 100 % accurate.

Under 18 years old?

If you are under the age of 18, your parents’ or guardians’ consent is required to submit the order online form.

Damage during transportation

If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. Pust Resoling Lab will not be held responsible for damages or loss involved with shipping.

THIS IS NOT REQUIRED IF YOU ARE USING DROPBOX SERVICE SINCE WE PICK UP THE SHOES OUR SELF.

Shipping

We will ship your order as soon as we can after repairing your item. The turnaround time can depend a bit on the complexity of your shoe/boot but with most orders shipment should happen within a few days after the product is repaired.

We will send a payment link after an evaluation of the repair.

Privacy statement

Pust Resoling Lab website

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Sarzi Sartori Pust Resoling Lab or its content suppliers and protected by international copyright laws. This site, or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of Pust Resoling Lab.

Your privacy

Pust resoling lab privacy statement is designed to demonstrate our commitment to privacy. We respect your privacy. Any personal information that you provide is used for the purpose of giving you the best possible information and service. In our order form we ask you to give us certain contact information, which is needed to send/reply to the information you requested. We also ask for other information, much of which is optional.

Non-disclosure to third parties

Unless we have your expressed consent, we will not disclose your personal information to any third parties. We will not sell, rent or trade your personal information to others for marketing purposes without your expressed consent. We may collect statistics regarding the use of our order online form, such as traffic patterns and related site information, but this information will not include any personal identifying information.

Security of your information

We follow strict security procedures in the storage and disclosure of information that you have given us. This is to prevent unauthorised access or unlawful processing of your personal information.

Email

Pust resoling lab will inform you during the process and finish products.

Children’s policy

If you are under 18, you may use our webshop only with the involvement of a parent or guardian. In accordance with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under 13, you cannot register or give us any personal information. Please have your parents contact us to enter this information.

Your consent

By using our website you consent that we may collect and use your personal information in the manner set out in this privacy policy. Any changes to our privacy policy will be posted on this site.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Pust resoling lab

Jens Bjelkes gate 62

Oslo 0652

Phone: 489 11 831

Email: pust.resoling@gmail.com

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Pust Resoling Lab is a small workshop located in the center of Oslo at two minutes from Tøyen metro station.

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